Frequently Asked Questions

Contents

• I can't download this software during upgrade!
• I would like to use Collection Studio between 2 computers: My home computer and my laptop when I travel. What is the best way to do this?
• How can I save the changes while the program is running?
• What happens to the information in the unregistered software if trial period has expired?
• If I purchase the program, will I be able to change it in case I have some suggestions?
• Does Collection Studio contain any adware or spyware?
• Where can I report bugs to?
• I have my new countries inserted, how can I use flag for them?
• I can't open my collection with double click!
• Is there the CollectionStudio version running under DOS, Mac OS, Linux or UNIX?
• Unable to open under Windows 10

Answers

• I can't download this software during upgrade!

  Try to use any download accelerator like FlashGet, ReGet etc.

• I would like to use Collection Studio between 2 computers: my home computer and my laptop when I travel. What is the best way to do this?

  The best way is to probably use a removable media device (ZIP Drive 250MB, etc.). Install Collection Studio on both computers and use removable media device as a storage device of your Collection Studio Document (file with .col extension).

• How can I save the changes while the program is running?

  The changes are saved automatically.

• What happens to the information in the unregistered software if trial period has expired?

  All the information remains. After the trial period has expired, you will be able to continue working with the program only when you register it and get the registration key. Elsewhere you'll be able only to view/export your collection information but not to save changes in it (add new items, modify items, delete items etc).

• If I purchase the program, will I be able to change it in case I have some suggestions?

  We are always ready to listen to any suggestions and comments on the program. But your ideas will be realized only if they are truly useful and necessary from the authors' point of view.

• Does Collection Studio contain any adware or spyware?

  Collection Studio does not contain adware or spyware.

• Where can I report bugs to?

  You can send the information about the obtained problems or your wishes from the form on the official website in the section "Contact". See "Support" help-page for more details.

• I have my new countries inserted, how can I use flag for them?

  When you have added one or several countries into your collection document, you can easy setup flag for them. In this case, you should add a new line into the [install dir]\Flags\Icons_CountryFlags.ini for corresponding flag with new name (alias) and restart the Studio.

• I can't open my collection with double click!

  If you can't open collection file using file association you should update it on your pc. Here there is step-by-step instruction how to do this:

  1. Start Collection Studio;
  2. Open "Settings" window;
  3. Select "File Association" tab;
  4. Press "Remove association" button in order to clean up broken association;
  5. Press "Create association" button;
  6. Start your collection.

• Is there the CollectionStudio version running under DOS, Mac OS, Linux or UNIX?

  CollectionStudio supports Microsoft Windows systems only.

  On www.collectionstudio.com/online/ there is an online version of the Collection Studio, you can try it!

• Unable to open under Windows 10

  CollectionStudio could be run with any version Microsoft Windows operation system. For some users Windows 10 prevents to start CollectionStudio without administration access rights. To resolve this issue, follow next instructions here https://www.cnet.com/how-to/always-run-a-program-in-administrator-mode-in-windows-10/

More questions?

  If you still have a question, contact us via e-mail info@CollectionStudio.com or using our contact form on official web site:
http://www.CollectionStudio.com/contact/ .
We are happy to assist you in any way.

  If you have any comments or suggestions for future versions, please don't hesitate to send them to us info@CollectionStudio.com.

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